Information about right of cancellationFor licence numbers and program CD
You have the opportunity to try out all programs free of charge and without obligation for thirty days.
We would ask you to appreciate that we cannot take back or exchange a licence number on account of its characteristics and a program CD which was specially compiled according to a customer´s request.
A subsequent cancellation of the order is therefore not possible.
Magnetic card reader device, magnetic cards and barcode scanners
You may cancel orders of magnetic card readers and magnetic cards within 14 days without giving reasons in text form (e.g. letter, fax, e-mail) or - if the goods are put at your disposal before the expiry of the deadline - by sending back the goods. The deadline shall commence after receipt of this information in text form, however not before receipt of the goods at the recipient´s premises (in the case of the recurring delivery of goods of the same type, not before receipt of the first part delivery) and also not before compliance with our information obligations in accordance with Article 246 § 2 in conjunction with Article 1, Paragraphs 1 and 2 of the German Ordinance on the Requirements for Information and Clear Documentation in Civil Law (EGBGB) and with our obligations in accordance with Article 312e, Paragraph 1, Sentence 1 of the German Civil Code in conjunction with Article 246 §3 of the EGBGB. The cancellation deadline is deemed to be met by the timely dispatch of the cancellation or the goods.
The cancellation is to be sent to:
Fax: +49 (0) 6187 47699-40
Consequences of cancellation: In the event of an effective cancellation, the performance received by either party must be returned and any benefits that may have been obtained (e.g. interest) must be surrendered. If you should be unable to return the received performance to us in whole or in part or should you only be able to return such performance in a poorer condition, you may be liable to pay us compensation for any lost value. In the case of goods received, this shall not apply if the deterioration of the goods is exclusively due to their inspection, as would have been possible for you in a shop for example. You need not pay any compensation for lost value for a deterioration caused by the initial utilisation of the goods in accordance with their purpose.
Goods which can be returned as a parcel must be sent back at our risk. You must bear the costs of the return shipment if the delivered goods are in accordance with your order and if the price of the goods to be sent back does not exceed the sum of 40 euros or if you, in the case of a higher price of the goods, have not yet rendered the counter-performance or a contractually agreed part payment at the time of the cancellation. If this should not be the case, you will incur no costs by returning the goods. Goods which cannot be sent as a parcel will be collected from you. Obligations for the reimbursement of payments must be met within 30 days. The deadline shall commence for you when you send your cancellation notice or the goods, and for us once we receive them.